Have you ever said, 'I know exactly how you’re feeling'? Quit it.

transform Through Therapy specializes in online group therapy, with a special focus on grief and caregiving. In this series, they will be talking about COVID-19 and the impact it is having on mental health.

It's a common reaction. Someone is going through a hard situation — loss, hardship, for all of us in one way or another, COVID-19 — and deep down, it's an uncomfortable thing to talk about. So a natural reaction is for us to try and empathize by saying, "I know what you mean."

We all do it. We feel like conversationally, we're giving them a big hug.

But it's not often taken that way.

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